ZEBSOFT SECTOR SOLUTIONS
IT Managed Service Provider Compliance Software
Prove who has privileged access to client systems and who reviewed it.
ZEBSOFT helps managed service providers connect client obligations, privileged access reviews, controlled procedures and incident actions across remote support teams. Managers can see where a review is overdue and retain evidence of the decision.
Keep client obligations visible across remote support teams
Engineers may support several customers, each with different access and escalation requirements. When people change roles or clients change scope, the service manager needs to know who owns the review and whether any changes were confirmed.
What you can manage in ZEBSOFT
- Client obligations Link controlled procedures and review responsibilities to the client context.
- Access assurance Record reviews, approvals and evidence from the relevant identity systems.
- Service and security incidents Assign investigation and corrective actions and review completion.
Close a privileged access exception
A periodic review identifies an account with access no longer required. ZAP assigns removal to the responsible engineer and requests evidence from the identity system. The reviewer confirms the outcome and records any wider follow-up.
Frequently asked questions
Where is access granted or removed?
Access changes take place in your identity or client systems. ZEBSOFT holds the agreed review, evidence and approval records.
See how it would work in your operation
Bring one client access review and see how responsibilities and evidence could be connected.