ZEBSOFT SECTOR SOLUTIONS
Domiciliary Care Compliance Software
Know carers are ready for home visits and follow up on concerns raised in the field.
ZEBSOFT gives domiciliary care managers a shared view of staff competence, supervision, approved procedures and actions across branches. ZAP helps each concern reach the person responsible for reviewing it and recording the response.
Supervise care delivered across people’s homes
Home care teams work on their own across a patch. Managers need to see when a competency assessment is due, whether procedures have been acknowledged and how concerns raised during visits are handled. The same evidence should be available to the appropriate branch and service managers.
What you can manage in ZEBSOFT
- Carer readiness Keep induction, role competence and supervision evidence organised by role and branch.
- Controlled procedures Issue approved instructions and record acknowledgements where required.
- Concerns and follow-up Assign reviews and actions, with access limited to the appropriate roles.
Follow up a missed competency observation
A branch manager sees that a required observation is overdue. ZAP assigns the observation to a supervisor, requests the outcome and sends any further action to its owner. The manager can see the decision and evidence against the competency record.
Frequently asked questions
How does this fit alongside our care system?
Keep visit schedules and individual care records in the care system. Use ZEBSOFT for agreed workforce and service assurance records with role-appropriate access.
See how it would work in your operation
Bring a supervision or competency review process and see how it could work across branches.