ZEBSOFT SECTOR SOLUTIONS
Roadside Assistance & Mobile Repair Compliance Software
Know technicians are equipped for roadside work and capture decisions made at the scene.
ZEBSOFT helps recovery and mobile repair operators connect technician competence, van and recovery equipment checks, incident reporting and job follow-up across branches and shifts.
Support technicians working away from base
A callout can move from assessment to repair or recovery quickly. A supervisor needs evidence that the technician and equipment were suitable for the work and that any unusual conditions were raised and handled. Follow-up needs to reach the right person after the callout closes.
What you can manage in ZEBSOFT
- Technician readiness Record scope of work, training and authorisations.
- Vehicles and recovery equipment Link inspections, defects and repairs to the asset.
- Callout exceptions Escalate incidents and track the response through review.
Investigate a recovery equipment defect
A technician reports damaged recovery equipment and records that it was taken out of use. ZAP assigns assessment and replacement or repair. The supervisor reviews the evidence and records the decision before the item is made available again.
Frequently asked questions
Can ZEBSOFT work alongside callout dispatch?
Yes. Dispatch can remain in your existing system while ZEBSOFT holds agreed competence, equipment and exception records.
See how it would work in your operation
Bring a technician readiness check or equipment issue to see how it could be followed up.