Incident Management Software
Respond faster. Record smarter. Prove control.
Zebsoft’s Incident Management Software connects people, processes, and evidence to give organisations complete oversight of incidents, near misses, and corrective actions.
From first report to final resolution, every event is logged, tracked, and linked to your wider compliance system — ensuring transparency, accountability, and continual improvement.
Accountability From Event to Evidence
Zebsoft transforms incident handling from reactive to structured.
Every incident record has a responsible owner, a defined action plan, and clear escalation paths.
Linked dashboards show who’s accountable, what’s overdue, and which incidents require further investigation — ensuring lessons are learned, not repeated.
Why Choose Zebsoft for Incident Management
Incidents are more than reports — they’re opportunities to strengthen control and prevent recurrence.
Zebsoft connects incident data to your risk, training, and audit systems to provide a complete chain of evidence and ownership.
✅ Log incidents, near misses, or hazards from any device
✅ Assign actions, responsibilities, and deadlines automatically
✅ Record root cause analysis and corrective actions (CAPA)
✅ Link incidents to associated risks, audits, and training
✅ Generate audit-ready reports for ISO and regulatory compliance
Take Control of Every Event
From the moment an incident occurs, Zebsoft ensures that all information is captured, verified, and actioned.
Automatic notifications keep the right people informed, while integrated CAPA workflows ensure corrective and preventive actions are followed through.
Real-time dashboards allow management to review trends, assess severity, and identify recurring issues before they escalate.
Key Features of Zebsoft Incident Management
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Incident Capture & Classification: Record incidents by category, severity, and location.
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CAPA Workflow Integration: Assign corrective and preventive actions with full audit traceability.
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Root Cause Analysis Tools: Document investigation outcomes and link findings to risks or procedures.
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Linked Training & Documents: Attach policies, SOPs, or training tasks related to each event.
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Real-Time Dashboards: View open, closed, and overdue incidents across all sites and teams.
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Automated Notifications: Trigger alerts and escalations based on severity or overdue status.
What Makes Zebsoft Different
Zebsoft doesn’t just record incidents — it connects them.
Each event becomes part of your compliance ecosystem, feeding back into your risk, training, and audit modules to strengthen organisational learning.
Every action is evidence-backed, every outcome measurable, and every incident a driver for improvement.
Integrates Seamlessly with Other Modules
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Risk Management: Update risk scores automatically based on incident outcomes.
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Audit Management: Use incidents to trigger targeted audits and reviews.
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Task Management: Assign and track CAPA actions to completion.
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Training & Competency: Schedule refresher training based on incident type or cause.
Modules build your protection shield.
Bring safety, security, and compliance under one connected framework.
Zebsoft integrates incident management across ISO 9001, ISO 14001, ISO 45001, ISO 27001, and ISO 22301, ensuring all incidents — whether operational, environmental, or information-related — are controlled, analysed, and improved with evidence.
With Zebsoft Incident Management Software, you can:
✅ Capture and classify incidents instantly
✅ Assign corrective actions with accountability and audit traceability
✅ Monitor progress and escalation through live dashboards
✅ Analyse trends to prevent future occurrences
✅ Demonstrate compliance and continual improvement to auditors and regulators
Zebsoft turns incident management into a proactive, evidence-based process that builds confidence, control, and continual improvement across your organisation.
Frequently Asked Questions
ZEBSOFT Features for Asset & Equipment Management
Multi-Type Incident Logging
Capture HSE events, near misses, security breaches, quality issues, or custom-defined incident types.
Root Cause Analysis (RCA)
Use built-in RCA tools (e.g. 5 Whys, Fishbone) or link to external evidence and documentation.
Corrective & Preventive Actions (CAPA)
Assign follow-up actions, monitor completion, and ensure accountability with full audit trail.
Role-Based Reporting Access
Ensure incidents are visible to the right people only, with filters by site, department, and sensitivity.
Escalation Logic & Notifications
Automate alerts and escalations based on type, severity, or time since report.
Dashboards & Reporting
See trends, open cases, and resolution metrics at a glance—exportable and audit-ready.
Zebsoft’s Incident Management Software helps organisations record, investigate, and resolve incidents quickly while building a transparent culture of accountability. Designed for ISO 45001, ISO 9001, ISO 14001, and ISO 27001, the system captures every event—from near-misses to security breaches—and links them to actions, risks, and training records for full traceability.
Incidents can be logged from any device, complete with evidence uploads, root-cause analysis, and corrective and preventive action (CAPA) tracking. Real-time dashboards highlight overdue items, performance trends, and recurring causes, allowing management to focus on prevention instead of reaction.
Unlike standalone reporting tools, Zebsoft connects incident data across your compliance ecosystem—linking outcomes directly to audits, risk controls, and improvement plans. Every stage is time-stamped, permission-controlled, and auditable, ensuring demonstrable governance and continuous improvement.
Zebsoft turns incident reporting into an intelligent process that proves due diligence, strengthens safety performance, and protects organisational reputation through evidence-based control.
