Incident Management Software for Compliance & Continuous Improvement

Capture, investigate, and close incidents with full traceability and CAPA workflows.

Incidents, near-misses, and non-conformities happen in every business — what matters is how you respond. Zebsoft Incident Management Software ensures every event is logged, investigated, assigned, and closed with auditable evidence. Whether the incident involves employees, suppliers, or contractors, Zebsoft links findings to corrective actions (CAPA) and tracks them to completion in one connected system.

Incident Management: Hexagonal metallic badge with a glowing red emergency cross icon with alert lines representing incident response.

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Respond fast. Learn faster.

Unlike manual logs or disconnected forms, ZEBSOFT connects every incident to people, policies, and risk—ensuring structured reporting, visibility, and long-term learning across your organisation.

Build your compliance domain.

Bring one or more standards together to build your compliance domain.

Why Choose Zebsoft for Incident Management?

  • Capture all incident types — health & safety, quality, environmental, information security, or supplier/contractor events.
  • One-click reporting — mobile or desktop entry with photos, notes, and attachments.
  • Investigation workflows — assign owners, deadlines, and escalation paths.
  • Corrective & preventive actions (CAPA) — link incidents directly to tasks and audit follow-up.
  • Audit-ready records — every incident is timestamped, permissioned, and traceable.
  • Cross-module integration — connect incidents with risks, audits, suppliers, and training modules.

Features of Zebsoft Incident Management Software

  • Easy logging — staff, suppliers, or contractors can report incidents in seconds via web or mobile.
  • Configurable categories — quality, H&S, environmental, security, or custom types.
  • Root cause analysis — record investigation steps, evidence, and sign-off.
  • Corrective actions — assign tasks, deadlines, and evidence upload requirements.
  • Dashboards & alerts — monitor open incidents, overdue actions, and closure trends.
  • Multi-site visibility — report by department, site, or supplier/contractor.

What Makes Zebsoft Different?

Unlike disconnected reporting tools, Zebsoft integrates incidents into your compliance ecosystem. Each incident can trigger a risk assessment, audit, or training requirement — ensuring lessons are learned and improvements are embedded. This turns incidents from isolated events into drivers of organisational improvement.

Trusted by Audit-Ready Organisations

“With Zebsoft we don’t just record incidents — we resolve them, track corrective actions, and prove to auditors that we’ve closed the loop.”

72% of audit findings worldwide cite incomplete incident investigations or missed corrective actions. Zebsoft eliminates these gaps with full traceability and evidence. — Source: Global Compliance Benchmark 2024

“Thousands of users rely on ZEBSOFT to transform reactive incident response into structured, accountable improvement.”

Frequently Asked Questions

Capture every incident, assign investigations, and track actions in line with regulatory and ISO 45001 requirements.

Employees, suppliers, and contractors can all log incidents through the system. Access and permissions ensure each party only sees what is relevant to them.

Yes. Every incident can generate corrective or preventive actions with owners, deadlines, and evidence requirements. Progress is tracked until close-out.

Yes. Incidents linked to suppliers or contractors are tracked in the same system, ensuring full accountability and audit-ready evidence across your supply chain.

Zebsoft incident management supports ISO 9001, 14001, 45001, and 27001 by linking incidents to risks, audits, and corrective actions — ensuring compliance evidence is always available.

Yes. Incidents can be categorised by site, department, project, or supplier/contractor — giving you complete visibility across operations.

88%

88% of recurring incidents are caused by unaddressed root causes or inconsistent follow-up.
— Source: Incident Prevention Institute

Incident Lifecycle in One Connected Platform

Capture, Investigate, Resolve, Prevent

  • Capture, Investigate, Resolve, Prevent
    Enable instant reporting from any device—site, system, or role-specific
  • Assign investigations, gather evidence, and identify root causes
  • Link corrective and preventive actions directly to the incident record
  • Monitor closure progress, overdue actions, and learning opportunities

Benefit: Reduce risk exposure, strengthen organisational memory, and meet regulatory expectations with structured, visible incident management.

ZEBSOFT Features for Asset & Equipment Management

Multi-Type Incident Logging

Capture HSE events, near misses, security breaches, quality issues, or custom-defined incident types.

Root Cause Analysis (RCA)

Use built-in RCA tools (e.g. 5 Whys, Fishbone) or link to external evidence and documentation.

Corrective & Preventive Actions (CAPA)

Assign follow-up actions, monitor completion, and ensure accountability with full audit trail.

Role-Based Reporting Access

Ensure incidents are visible to the right people only, with filters by site, department, and sensitivity.

Escalation Logic & Notifications

Automate alerts and escalations based on type, severity, or time since report.

Dashboards & Reporting

See trends, open cases, and resolution metrics at a glance—exportable and audit-ready.

Turn Incidents into Improvements

Capture events, resolve them faster, and prove compliance with Zebsoft Incident Management Software.

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